Welcome to pwin. We respect your privacy and are committed to protecting your personal data. This Privacy Policy explains how pwin collects, uses, and safeguards your information when you visit our website, use the pwin app, or register for our online casino services in the Philippines.

1. Information We Collect

To provide you with the best gaming experience, pwin collects several types of information:

• Personal Identity: Name, date of birth, and gender to verify legal age for gambling.
• Contact Information: Email address, phone number, and social media profiles used during pwin register.
• Financial Data: Details necessary for deposits and withdrawals, processed through secure payment gateways.
• Technical Data: IP address, device type, browser information, and usage patterns when using the pwin app or website.

2. How We Use Your Information

We use your data to operate, maintain, and improve our services, including:

• Facilitating secure pwin login and account management.
• Processing financial transactions and payouts for pwin slot winnings.
• Providing customer support and technical assistance.
• Sending promotional offers, bonuses, and updates (with your consent).
• Preventing fraud and ensuring compliance with Philippine gaming regulations.

3. Cookies and Tracking

pwin uses cookies to enhance your browsing experience. Cookies help us remember your preferences, keep you logged in, and analyze site traffic to optimize our pwin online casino performance. You can manage cookie settings through your browser, though some features may be limited.

4. Sharing of Information

We do not sell your personal data. We may share information with trusted third parties only in the following cases:

• With payment processors to complete your transactions.
• With regulatory bodies or law enforcement when required by law.
• With game providers to ensure fair play and accurate score tracking.

5. Data Security

Security is our top priority. We implement professional-grade security measures to prevent data loss, misuse, or alteration. Access to your personal data is restricted to authorized employees and partners who have a legitimate business need to know.

6. Your Rights

As a valued user of pwin, you have the right to:

• Access the personal data we hold about you.
• Request corrections to any inaccurate information.
• Request the deletion of your account and data, subject to legal retention requirements.
• Opt-out of marketing communications at any time.

7. Contact Us

If you have any questions regarding this Privacy Policy or how your data is handled, please contact our 24/7 customer support team through the pwin app or official website.